Privacy Policy

This Privacy Policy explains how Jackpot City Canada ("we", "our", "the site") collects, uses, stores and protects personal information from visitors to jackpotcity-ca.it.com. We are committed to handling your data in line with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy legislation. This site is an informational and review platform; it does not itself accept deposits, hold player funds or operate gambling services.

Last updated: April 27, 2026.

What Information We Collect

We only collect information that is necessary for the purposes described in this policy. The categories of personal information we may process include:

• Technical data: IP address, browser type, operating system, referring URL, device identifiers, time zone and approximate geolocation derived from your IP.
• Usage data: pages visited, time on page, clicks on outbound links, scroll depth and other anonymous analytics signals.
• Communication data: any information you send us voluntarily (for example, by contacting us at support@jackpotcity.com), including your name, email address and the content of your message.
• Cookie data: small files placed on your device — see our Cookie Policy for full details.

We do not knowingly collect data from individuals under the legal gambling age in their province (18+ or 19+). We do not collect financial card numbers, banking credentials or KYC documents on this site — those interactions take place on the Jackpot City casino platform itself.

How We Use Your Information

We use the information described above for the following purposes, each tied to a clearly identified need:

• To operate and maintain the site and ensure its security and stability;
• To analyse traffic patterns and improve content quality (anonymised, aggregated form);
• To respond to messages and questions you send us;
• To measure the performance of marketing campaigns and partner referrals;
• To comply with applicable laws, regulatory requests and lawful court orders.

We do not sell personal information. We do not use personal information for automated decision-making or profiling that would produce legal or similarly significant effects on you.

Legal Basis Under PIPEDA

Under PIPEDA, we rely on your knowledge and consent as the primary basis for collection, use and disclosure of personal information. Consent may be express (for example, when you submit a contact form) or implied through your continued use of the site after being informed of this policy. Where we rely on a recognised exception (such as legal compliance), we will limit processing to the strict minimum necessary.

Sharing and Disclosure

We may share limited information with:

• Service providers who host the site, deliver analytics or send communications on our behalf, under contractual confidentiality obligations;
• Affiliate partners when you click an outbound link — typically only a click identifier and campaign tag, never your contact details;
• Authorities when required by Canadian law, regulatory request or lawful court order;
• Successor entities in the event of a merger, acquisition or asset sale, with appropriate safeguards.

Some service providers may store data outside Canada (for example, in the United States or the European Union). When this happens, the data remains protected by contractual safeguards comparable to those required under PIPEDA. By using the site, you acknowledge that such transfers may take place.

How Long We Keep Your Data

We retain personal information only for as long as it is needed for the purposes set out above, or for any longer period required by law. Server logs are typically kept for up to 12 months. Email correspondence is kept for as long as your enquiry remains active and for a reasonable follow-up period after resolution.

Your Privacy Rights

Under PIPEDA and applicable provincial laws, you have the right to:

• Access the personal information we hold about you;
• Correct inaccurate or incomplete data;
• Withdraw consent for further processing, subject to legal or contractual restrictions;
• Request deletion of personal information that is no longer necessary for the original purpose;
• Lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca, or with the relevant provincial regulator (for example, Quebec's Commission d'accès à l'information for residents of Quebec).

To exercise any of these rights, contact us at support@jackpotcity.com. We will respond within 30 days, as required by PIPEDA.

Security

We use a combination of technical, organisational and physical safeguards to protect personal information against loss, theft, unauthorised access and misuse. These include encryption in transit (HTTPS), restricted access controls and ongoing monitoring. No system is perfectly secure, however, and we cannot guarantee absolute protection against every conceivable risk.

Children's Privacy

This site is intended exclusively for adults of legal gambling age in Canada (18+ in most provinces, 19+ in Ontario, British Columbia, Saskatchewan, Manitoba, Nova Scotia, New Brunswick, Newfoundland & Labrador, PEI and the territories). We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us so we can delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in law, technology or business practice. The "Last updated" date at the top will indicate the most recent revision. Material changes will be highlighted on the site for a reasonable period before taking effect.

Contact

For any privacy question, complaint or rights request, contact our privacy officer at support@jackpotcity.com.